Nova Awnings will accept a return up to 30 days after the buyer receives it. The buyer is responsible for all return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returns, you may not receive a full refund. This includes the original packaging must be in good condition with all labels and box contents still attached.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description.
